Outsourced BDC for automotive dealerships

The Missing Piece Your Dealership Needs.

Structured follow-up, better appointments and a stronger customer experience — a trained bilingual BDC team working inside your CRM, under your brand.

  • Built for Automotive Dealerships
  • English & French
  • Works Inside Your CRM
  • Canada & USA
Our Services

What we handle for your store

A complete BDC department without the payroll, hiring and turnover.

Internet Lead Management

Every online lead answered, qualified and worked with a structured cadence.

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Appointment Setting

Booked into your calendar, confirmed by text and tracked to the show.

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Inbound & Outbound Follow-Up

Persistent multi-touch calling, texting and emailing until the customer responds.

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CRM Management

Notes, tasks and statuses kept accurate so your managers can actually trust the reports.

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Service Follow-Up

Maintenance reminders, recalls, declined work and CSI recovery.

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Reactivation Campaigns

Lease maturity, equity, unsold showroom and orphan owners brought back in.

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How It Works

From first contact to booked appointment

Four steps, run the same way every single day.

  1. 01

    Discovery

    We learn your process, brand tone, hours and CRM setup.

  2. 02

    Setup

    Scripts, cadences and calendar access configured for your store.

  3. 03

    We work your leads

    Calls, texts and emails handled under your dealership name.

  4. 04

    Reporting

    Weekly numbers on contacts, appointments and shows.

Why BDC Extensions

Why dealerships work with us

Six reasons stores bring us in — and keep us.

Every Lead Worked

Web, phone, chat and marketplace leads followed up until you get an answer.

More Appointments

Qualified customers booked, confirmed and reminded before they show.

Faster Response

First contact in minutes, not hours — while the customer is still shopping.

CRM Discipline

Clean notes, correct statuses and accurate reporting on every opportunity.

Bilingual Team

Native English and French agents on the same phone line.

Real Automotive Expertise

Sales, service, finance and retention conversations handled by people who know the business.

Our Team

Trained people. Structured process.

Bilingual automotive professionals operating as an extension of your store.

  • Appointment Setting

    Confirmed, reminded and tracked to the show.

  • Lease Renewal Campaigns

    Maturity lists worked months before the term ends.

  • Finance Renewal Campaigns

    Positive-equity owners moved into a new unit.

  • Lead Follow-up

    Persistent multi-touch cadences until you get an answer.

  • After-hours Support

    Evenings and weekends covered by real people.

Integrations

We work in the tools you already run

Compatible with the dealership CRM and DMS platforms you already use — no rip-and-replace.

Activix
DealerSocket
SM360
VinSolutions
CDK Global
Reynolds & Reynolds
PBS Systems
More Coming Soon

/ Contact

Let's talk about your numbers.

Tell us a bit about your store. We'll send back a tailored proposal and a clear picture of what BDC Extensions can do for you in the first 90 days.

LinkedIn
Abdou Alaoui
Coverage
Canada · United States
Hours
Extended dealership hours, 7 days

We'll respond within one business day.

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